Delete Your Account

How to request account deletion

To request deletion, email support@toolinventory.ca from the email address associated with your Tool Inventory account. Use the subject Tool Inventory Account Deletion Request.

Using the email address associated with your account helps us verify that the request is coming from the account owner. We may ask for additional information if needed to verify ownership before deleting the account.

Request Account Deletion

Data deleted with your account

After the request is verified, Tool Inventory will delete the account and associated data under our control that is no longer required to provide the service. This may include your account profile and cloud-synced Tool Inventory data such as inventories, locations, bins, items, equipment, service records, consumables, job information, and other data you created or stored with cloud-connected features.

Data that may be retained

Some limited records may be retained when reasonably necessary for legal, security, fraud-prevention, tax, accounting, or transaction-record requirements. Payment processing records held by payment providers such as Stripe are also subject to the provider's own retention requirements and privacy terms. Retained records are not kept for continued use of your deleted Tool Inventory account.

Before requesting deletion

Account deletion is intended to be permanent. If you need a copy of information stored in Tool Inventory, export or back up the information you want to keep before requesting deletion.

Questions

For questions about account deletion or privacy, contact support@toolinventory.ca.